Shipping & Delivery
At NOVELUXI, we want your shopping experience to be simple and transparent.
Free Shipping
Enjoy free standard shipping on all NOVELUXI orders.
Shipping Worldwide
We proudly offer shipping to customers around the world. While we aim to make delivery available worldwide, shipping availability may vary for certain products or destinations.
Delivery Times
Delivery times may vary depending on the product, destination and fulfillment process.
Order Processing
Once your order has been successfully placed, it will be prepared for shipment. Processing times may vary depending on the product and destination.
Order Tracking
If tracking information is available for your order, it will be provided when your order has been shipped.
Delivery Delays
Unexpected delays may occasionally occur due to circumstances outside our control. If your order appears to be significantly delayed, please contact us and we will help you check its status.
Delivery Address
Please make sure your shipping address is complete and accurate when placing your order.
Damaged or Missing Orders
If your order arrives damaged or appears to be missing, please contact NOVELUXI with your order details so we can review the situation and help with the next steps.