Returns & Refunds
Our Return Policy
At NOVELUXI, we want you to feel confident when shopping with us. If you have an issue with your order, please contact our support team so we can review your request.
Requesting a Return
If you believe your order is eligible for a return, please contact us with your order number and details about your request before sending anything back.
Item Condition
Returned items may need to meet applicable return conditions. Our support team will provide the appropriate instructions based on your order.
Refunds
Once an approved return has been reviewed, any applicable refund will be processed according to the applicable return conditions.
Contact Us
For questions about returns or refunds, please contact our support team.
Contact NOVELUXI