Frequently Asked Questions
Do you offer free shipping?
Yes. NOVELUXI offers free standard shipping on all orders.
Do you ship internationally?
Yes. NOVELUXI offers worldwide shipping.
How long does delivery take?
Delivery times vary depending on the product, destination and fulfillment process. Any available delivery estimate will be provided during the purchasing process or in your order information.
How can I track my order?
If tracking information is available for your order, it will be provided when your order has been shipped.
Can I return my order?
If you have an issue with your order or believe it may be eligible for a return, please contact NOVELUXI with your order details before sending anything back.
How can I contact NOVELUXI?
You can contact our support team through the Contact page.